Case Study – Transport for London

Introduction

Transport for London are proposing an extension to the Northern line underground system, the aim is to improve transport links and public spaces in the area and to support the transformation of Vauxhall, Nine Elms and Battersea, a designated regeneration area on the South Bank. Up to 25,000 jobs and 16,000 new homes could be created. Journey times from Nine Elms or Battersea to the West End or the City will, in some cases, be less than 15 minutes. An independent report on the economic impact of the Northern line extension has shown it could generate substantial benefits to the area.

Objective

To seek planning approval for any such developments a Transport and Works Act Order (TWAO) has to be submitted. This consists of a number of different documents that legally have to be presented within a certain timeframe. In this particular case there were around 13 different documents ranging from 32 pages to 400 pages, these were in various formats including A4 binders and brochures, A3 books and A1 plans that were made up into bound booklets. Also required for the project was a CD containing files of all documents. All of these items had to be proof read, printed, bound and packed in a very tight timeframe to meet the required deadline for the application.

Solution

To appoint a single supplier to produce everything and entrust that supplier to co-ordinate the proofing process throughout the project and ensure that everything gets to press in time to meet the required deadline for the application.

Outcome

SPM were recommended internally, within Transport for London, to produce the project based on past performance and reliability. We were appointed as the preferred supplier and immediately put a team together to work on the project headed up by our Operations Director. SPM had a representative sitting on the TfL sub-committee for the project to ensure that all questions could be answered at source. We then liaised with TfL staff and other companies that were working with them on the project to set up a timeline for proof approvals and scheduling of the presses. We then set everything up for 24 hour working (including weekends) and everything was in place to turn the project around within the very short timeframe.

Summary

The job was proofed, printed, bound and packed within the required timeframe and this included some items being proofed two or three times due to client amendments. The majority of the job had to be turned around in a ten day period and this included around 300,000 A3 digital prints. The client was very happy with the final product and there is reference to this on the Testimonials pages of this site.